The implementation of biometric fingerprint scanning system in the middle of school holidays without any allowance/increase in immigration capacity is just sad.
In both Saturdays, despite the jam and queue, not all counters were even operating!
In this article, the Immigration Department director-general Datuk Alias Ahmad urged travellers to be patient with the new security system. Well, what about if you join us in experiencing being stuck and queueing on causeway for hours?
I hope this message is passed along. We understand the importance of this system, however, the government should at least better anticipate the impact of this and increase capacity at the checkpoints to counterbalance. If not, I cannot imagine how would Johor immigration would be able to manage the increased traffic next year when Legoland & other facilities are opened.
What do you think?
Jam at 3 pm all along causeway bridge:
6th June 2011 Update:
Today's travel back to Johor was very smooth. I left Tanjong Pagar at 6.26 pm and I reached home at 7.12 pm. There was not much queue at both Singapore and Johor checkpoints.
