Update 9 Aug 2011:
I reengaged Tong Carriage to help us move from rental to our own house (within East Ledang). I was so disappointed by my 2nd experience with them. Based on my list of items (which include the same fridge, dining table and washing machine they've moved for us previously), I was given a quote and agreed to reengage them. On the day itself, the 2 men sent by Tong Carriage were too tired and had no energy to lift our fridge, dining table and washing machine. I received a call from Calista (from SG HQ) and she wanted to charge me extra fee for her to bring an additional person to complete the move. When everything else has gone wrong every day, I don't think anyone who's in my shoes would be too happy to hear such comment. Not only have we agreed to the items and quote, but I've also referred quite a no of clients to Tong Carriage through my blog and chat with many folks. Calista replied saying that there are not that many referrals anyway. Long story short, my husband & contractor ended up helping the Tong Carriage guys to move the items.
I am deeply disappointed by the attitude and lack of appreciation, so I would not encourage anyone to engage them moving forward. As such, I've deleted my previous post on this.
Update 21st Aug 2011:
Unfortunately, another one of our neighbours did not have good experience at all from Tong Carriage. Not only were some items damaged, but some items were lost and packaging was not done properly. I would recommend to NOT use Tong Carriage moving forward.
Update 9th October 2012:
Here's information I found from my neighbours:
1). Interswift Moving and Storage P/L (http://www.interswift.com.sg).
Service engaged in 2010, manager in charge at that time (Mr. Jeevan Leroy) who was so-so but he did get the documentation in order. The team of 6 packers were good and they were careful to pack all remaining items in an orderly fashion, categorized by where items should be placed in new home.
The move itself was smooth and very timely (perhaps there was no jam at that time) and the truck arrived about 5-6 hours after it had left SG. Nothing was lost or broken during the entire process. The cost for this exercise was approximately S$2300 for a single 40-footer covered truck. They did not unpack the boxes which was fine but they did remove the clear wrap on everything else.
2). CHL (www.chlhousemovers.com)
Quite ok, not superb nor are they bad. Overall can be considered value for money. 1 and half container cost SGD$2,600. They pack everything except for clothing, and at the other end they unpack only the major items eg. Bed, sofa, desks etc. One mirror was broken and one of the wheels of the fridge was damaged. But overall the experience was quite smooth.