Sunday, November 7, 2010

Bringing Dogs from Singapore into Johor

I initially thought of enlisting the service of a professional pet relocation specialist, so I contacted one which I found through Google search. The person quoted me SGD1,100 for arranging paperworks, vet healthcheck and door to door transport service from Singapore to Johor. I say this is a daylight robbery!!!! I've flown my dog from Sydney to Singapore previously and it did cost over SGD1,000 but that is reasonable given the distance of the travel (inclusive of flight ticket). Lesson learnt: best to talk to expat dog owners in Johor before deciding to enlist the service of a specialist.

I found out from our neighbour that the process of bringing pet dog from Singapore to Johor is very straightforward.

Here is the process:
- Get your dog vaccinated for rabies & ensure that it's up to date with health vaccination. Your dog would need to be vaccinated for at least 30 days before the move.
- Apply for Export license from AVA within the 30 days prior to export. This costs SGD50 and you will be required to submit your dog's AVA license and vaccination records. Application can be done online with your SingPass ID via http://www.ava.gov.sg/AVA/Templates/AVA-GenericContentTemplate.aspx?NRMODE=Published&NRNODEGUID=%7bA17F6A0D-7A46-497E-B0CB-CDBD8C325B52%7d&NRORIGINALURL=%2fAnimalsPetSector%2fImportExportTransOfAnimalRelatedPrd%2fPetsPersonal%2f&NRCACHEHINT=Guest#export"
If all paperworks' been submitted, you should be able to pay and print for your license within 3-5 working days.
- Obtain a veterinary health check certificate from your vet. This basically states that your dog is healthy for export.
- Apply for Import license from Johor State of veterinary. Address of this department is:
Jabatan Perkhidmatan Veterinar Negeri Johor
Aras 5, Sayap Timur (East Wing), Parcel C2S, Kompleks Kota Iskandar
79100 Nusajaya,
Johor Darul Ta’zim.

I'm not 100% certain of the location of this area on Google maps (the area is not mapped out yet), but I think it's somewhere here:


View Johor State of veterinary in a larger map

To apply, you will need to provide health check certificate, vaccination record, signed application form and AVA export license. The cost of the license is RM35 and we were able to get this within a day of applying.

With all the paperworks sorted out, you can bring your dog through the Tuas 2ndLink. Upon showing the AVA export document, the Tuas immigration officer will stamp the document. For Johor, you'll just need to show the import license and all other documentation listed above to the custom officer. There is no quarantine requirement for dogs imported from Singapore (of course, it's a different story for going back to Singapore). The process is super straightforward and it is definitely not worth paying SGD1,100!

Here is Mocha, our Chihuahua, who's now safe and sound at home. She's lost a bit of weight from boarding at a pet shop, but is healthy, happy and roaming around like a bee.

I've also been missing our beloved Cream a lot. Cream passed away in an accident 4 months ago. Wishing that she's here with us, may her rest in peace at Rainbow Bridge and one day I will see her again.

My best regards to all pet lovers out there....

82 comments:

  1. Hi erika,
    we're over here in Jb and loving it as well. Try checking out the seafood at Danga Island area, bit pricier but cool

    ReplyDelete
  2. Hi Mark,

    Thanks for the post. welcome to Johor! :) Always good to get to know more people who's made the move too. We haven't done much exploration beyond our area due to busy schedule, but I'm looking forward to checking out new areas. Any suggestion on particular restaurants in Danga Island?

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  3. Hi,

    Thanks for the info. But I have problem finding it on my GPS. Care to google map link for me? BTW it has been 3 months since u live there do u understand the address of the malaysia? I have yet comprehend which to follow with to many paragraph?

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  4. Hi Uncle David,

    I've updated the blog with my guess of the location of the office on Google maps. It's hard to find anything in this area through Google maps/GPS since the area is very new and not mapped out yet.

    Yes, it's very hard to find places here in Johor, we are often lost when we try to find restaurants further out from our area. I find that that roads/tolls in JB are extremely confusing :)

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  5. Hi Erika,
    Thanks for blogging about your life in JB. It's very insightful. I am planning to move over too=)
    I have a lovely dog as well! Could you kindly tell me what sort of general vaccinations are needed other than the vaccination for rabies? Do we need to get a rabies examination other than a vaccination? Hope you can help me on this! Many thanks! Gina

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  6. Hello Gina,

    Thanks for reading my blog :)

    Here's more information about the vaccination requirements:
    the dog/cat must have valid vaccination against rabies using an AVA-approved inactivated
    vaccine at least six (6) months prior to export. This refers to a valid primary vaccination
    and/or up to date booster(s) according to the vaccine manufacturers’ recommendations. The
    dog/cat must have a blood sample taken and tested for acceptable rabies antibody levels at
    least one (1) month after the above vaccination and within six (6) months prior to export.
    (iv) in the case of a dog, the dog was vaccinated according to the vaccine manufacturer’s
    recommendations and not less than two (2) weeks

    http://www.ava.gov.sg/NR/rdonlyres/A6301E5F-8CE5-4ED4-A447-A2C3EF6216D6/17493/VetConditionsCatD170810.pdf

    From my memory, the vet did not check for rabies but just gave an vaccination injection for my dog. There's no rabies in Singapore, it's more of a precaution for MY.

    Pls feel free to contact me if you have any other questions.

    Best of luck with your moving plan.

    Regards,
    Erika

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  7. hi erika ,

    love ur blog , learnt many things from reading thru.

    Btw i have 2 adopted street cats that i want to bring into malaysia ( and possibly back into singapore) if i decide to move back

    can u kindly advise the procedure? since they do not have papers

    i intend to rent a house ard the nusanjaya area and work in singapore ( im a singaporean citizen)

    ReplyDelete
  8. Hi Dfsfs,

    Thanks for reading my blog. I'm happy to hear that you find it useful :)

    For bringing the cats into Johor (Nusajaya), you can follow the procedure I mentioned in this article (I think it's the same for cats & dogs). You'd have to get a form from the Johor State of Veterinary office they are not online. For Singapore, you will need to submit for an application for export license in AVA website.

    Best of luck!
    Erika

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  9. Hi Erika,

    I will likely be moving to KL from Singapore and your post is very helpful. Just wondering though is procedures very different if the destination is KL? Do you know of any pet transport companies that will provide transport from Singapore to Malaysia? Unfortunately I don't have my own transport for my local x-breed dog. Also do you forsee any problems with importing x-breed dogs? Thank you :)

    Regards,
    Annette

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    Replies
    1. Hi Annette, thanks for reading my blog.

      I am not sure about the differences in pet relocation to KL vs Johor, I imagine that the paperwork will be similar if not the same. I've not used any pet relocation service and I think it can be quite pricey, have you considered renting a car and driving up to KL?

      Here's my previous article on my experience in bringing my dog from SG to Johor:
      http://expatjohor.blogspot.com/2010/11/bringing-dogs-from-singapore-into-johor.html

      Hope it helps, pls feel free to drop a note if you have any other qs/

      Have a great weekend,
      ERika

      Delete
  10. Hi erika, i dunno how to get there? Can i take taxi. I dont have a car

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    Replies
    1. Hi Chibana, I'm not sure if a taxi would take pets to KL. Maybe you can try this site I found in Google: http://www.journeymalaysia.com/cardriver.htm

      Delete
  11. Hi, need help!

    it says a health check has to be done within 7 days of moving. and i can only apply for import license in Johor upon getting the health check? so i have to check up then go apply import license in Johor all within 7 days before i move?

    thank you so much!!
    Demy

    ReplyDelete
    Replies
    1. hi Demy, sorry for my late reply. If I remember correctly, you need the health check certificate in order to get the import license. I waited on the spot and obtained the import license within the same day.

      Good luck!
      Erika

      Delete
  12. Hi

    i am regular travel to malaysia and i would like to ask if i could bring the dog regularly with me.

    regards

    Raymond

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    Replies
    1. Hi Drei,

      Thanks for your message, apologies for my late reply. You can't bring your dog back and forth. You have to follow the proper import/export process. Your dog would have to be quarantined when you bring your dog from MY to SG.

      Cheers
      Erika

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  13. hi erika.

    so that is 2 visits to the vet. first for vaccination. second, after at least 30 days has lapsed, for the health cert. right?

    thanks :)

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    Replies
    1. Hi Minhwa,

      It's been quite a while since we did this so I cannot remember exactly how many trips, but I think you're correct in saying 2 vet trips are required. Best to ring AVA to double check.

      Rgds
      Erika

      Delete
  14. Hi Erika,

    I am planning to move my dogs to JB from Singapore. I have already done the rabies vaccination for both.
    I find it a bit confusing on the time frame.
    The rabies vaccination have to be at least 30 days before the dogs can move to JB, right?
    So, while waiting for the 30 days period, I can proceed to apply for the export licence from Singapore's AVA.
    Then after obtaining the export licence, then I should get the health certificate which is valid only for 7 days. Then go and get the import licence from Johor.
    Is this procedure correct?
    So for example, my dogs had their rabies vaccination on 8 June. If I want to move them on 13 July, I should apply for the export licence after 14 June.
    And I should get the health certificate on or after 8 July. Then go to Johor and get the import licence after getting the health certificate.
    Is this correct?

    Thanks for your kind advice.
    Jen

    ReplyDelete
    Replies
    1. Hi Jen,

      Thanks for reading my blog. I think what you mentioned is correct but it's best to double check with AVA since we did this 2 years + ago since I can't remember the exact process now. Apologies!

      All the best,
      Erika

      Delete
  15. Hi Erica. I have a question not related to this post but maybe if you have experience to tell me. I live in JB but my niece would like to see my dog very much but she lives in Singapore. Is it possible for me to bring my dog through custom even I am just going there for a day trip? Thank you :)

    ReplyDelete
    Replies
    1. Hi Yvonne, thanks for reading my blog. I wish it's that easy, but unfortunately you can do just day trips for pets as they'll need to go through the proper legal process (custom etc).

      Delete
  16. Hi there,

    I am looking to fly my french bulldog into malaysia from melbourne. I am aware that LOTS of airlines have banned this breed, however I managed to get a quote to fly her from melbourne to singapore first. Then to move her from singapore to KL malaysia. Would you happen to know if this would therefore include quarantine in singapore and another time when she comes in to malaysia? or could i just bring her from singapore after her quarantine there into malaysia without needing any quarantine?
    Would you know of a cheap agent in singapore who could handle her import from australia?

    Your help would be most appreciated.

    ReplyDelete
    Replies
    1. There's no quarantine for dogs coming into SG from Oz and from SG to MY

      Delete
  17. jason's pet relocation a singapore based company specialized in pet import ,export, pet relocation etc
    Pet Import Singapore

    ReplyDelete
  18. This comment has been removed by the author.

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  19. Hi there!

    Wanted to give my input since your post helped me on my way to getting my dog to Johor. It's a little bit different to move pets from Singapore to Johor now. I think some rules were changed and now you do need an agent to have the dog moved.

    Let me just detail it a little bit more.

    I started off with bringing my fur-kid to the vet in Singapore, this started 3 months before the move if I remember right. All you need to do is just let the vet know you are moving your pet and need the relevant check-ups and vaccinations done.

    Once that was out of the way, I went to apply for the export permit on AVA's website. It takes a few minutes to answer all the questions, so be a little patient with that. The permit is valid for about 30 days and costs about $50.

    At this point, this is where things change. I thought I could happily have the documents done on my own and so my wife and I drove all the way to the quarantine department at the 2nd link in an attempt to submit and apply for the import permit. That's where I was told that I could only have this done through a registered agent. :P Bummer. We live near the causeway so toll fees and petrol costs added to a day of frustration.

    We contacted the agent and were quoted about RM300. We paid this of course. They are the only ones now with access to the state department's permit application system. We paid RM300 just for them to use the system and submit documents, which we already prepared. However, it was a painless experience with them. Do note that prices do vary depending on who you call as we were quoted RM450 by another place.

    You'll need to submit to them your pet's latest vaccination record, health certificate (Which the vet will issue and you have to get 7 days before the date of the move) and export permit from AVA.

    All in all, with the various fees paid to the vet and everything else, we spent about SGD350 + RM300.

    Do note that you can only bring your pet through the 2nd link. They didn't ask us to get the dog out or anything, just looked at the document and verified that we weren't trying to bring in a great dane when we wrote toy poodle. It'll be good to have your pet in a carrier just in case, because that's what we did.

    My little one is now happy and adjusting well to the bigger space. Hope this helps some of you!

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    Replies
    1. This comment has been removed by the author.

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    2. Hi there, I need to import a pet dog from Singapore to Johor Bahru too. Yesterday morning, I went to NusaJaya JPV with Form A and was told that JPV doesn't handle it anymore. I was asked to go to MAQIS at Tanjung Kupang to meet the officer. The officer wasn't there and I was told to do online application on DagangNet.com. The website isn't user-friendly and I couldn't find any "Online Application" there. Called to MAQIS office but nobody picked up.

      Could you please advise me a way to import the dog without hiring an agent? Any alternative? Appreciate and thank you very much.

      Delete
    3. If the only way is to hire an agent, could you please kindly provide me the agent's contact number? Thank you very much in advance.
      My e-mail address: gladystsw@gmail.com.

      Delete
    4. Hi Gladys!

      Dropped you an email!

      Delete
    5. Thank you very much, Jonathan!

      Delete
    6. JDF or Gladys, can I have the contact as well? I'm moving to Ledang Heights in a few weeks and this definitely would have ended in tears! I just got my AVA license, have the vet check booked and a whole plan to go to JPV and then just drive the mutts to their new home.

      Thank you for sharing, and for posting this!

      Hope
      hopeewing at Hotmail dot com

      Delete
    7. Hi, can email the agent's contact to me as well?
      my email add is: saraliewkarmun@gmail.com
      thanks

      Delete
    8. Hi JDF,
      Thanks for the useful info. We are also relocating our dog to Johor. Can you email me the agent's contact ? My email is sharonlcn@hotmail.com

      Thank you very much!

      Delete
    9. Hi JDF,
      I'm moving to Johor soon! Can u kindly email me the agent's email contact? chichink@mac.com
      Thanks for sharing this information!
      Judy

      Delete
    10. Hi JDF, please email me the agent contact, y27u@yahoo.com.sg
      I need to export my dog. Thank you.

      Delete
    11. Hi Guys,

      Can someone please letme know the contact details of a good agent for the MY paperwork too?

      VERY much appreciated :D kat_d9152@hotmail.com

      Delete
    12. Hi JDF, thanks for the info. Please email me the agent contact at
      azizahdoll@hotmail.com. Thank you.

      Delete
  20. Hi JDF,

    I intend to bring my dogs over the my JB house as well ... the new procedures that you describe will be:
    - Get the pets vacinated and checked by the Vet
    - Apply for export permit via AVA (there seems to be a section for you to enter your company's name - does that mean agent?)
    - Get the agent from malaysia to do the rest
    - Drive your pet across 2nd link

    Is that correct?
    Will you be so kind to tell me the johor agent contact too

    Warm Regards

    Alex
    alexhongfw@gmail.com

    ReplyDelete
    Replies
    1. Hi Alex, did you get my reply?

      Delete
    2. Hi J DF, Kindly provide me the details of the agent as I need to bring my dog from Singapore to JB. Please pass me the contact. Thanks

      Delete
  21. Could someone please share the agents details in Johor.

    Ritchie

    ReplyDelete
    Replies
    1. Hi Ritchie,

      You can give me your email address and I'll send the contact to you.

      Delete
  22. Hi JDF, kindly email the agent contact to me y27u@yahoo.com.sg
    Thank you. Need urgently ;)

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  25. Hi, came across yr site while doing my research online. Very useful info. We will be bringing our pets from the US into Singapore and then enter Malaysia through JB and then finally settle in Ipoh, Perak. The cats will be in quarantine for 10 days in SG so I hope they won't need another one in M'sia. If I can get the contact info for the agent, I would truly appreciate it. My email address is hausbakes@gmail.com. Thanks!

    ReplyDelete
    Replies
    1. Hi mhaus, did you manage to bring in your dog to JB?

      Delete
  26. Hi...

    i am planning to move my dog to malaysia from singapore. is it confirmed that we now need an agent?

    can you give me the contact of the agent?

    ReplyDelete
    Replies
    1. Hi Joanna, if you can provide drop me an email id be glad to pass on the contact to you. johnnygragoh@gmail.com

      Delete
    2. Hi JDF, can you please help with the Malaysian agent details please? I am running out of time, thanks Marc, bailsy@mac.com

      Delete
  27. Hi J DF, please kindly email to me the contact of agent, I need it. Thanks a lot. Yj.shi0312@gmail.com

    ReplyDelete
  28. Hi J DF, please kindly email to me the contact of agent, I need it. Thanks a lot. Yj.shi0312@gmail.com

    ReplyDelete
  29. Hello! This post that you have posted really helped me a lot! AVA quoted me $1328.2 for unnecessary steps which I've done it beforehand. I've understand the Singapore part, but not sure for the Malaysia. May I know where can I get the form from the Johor state of veterinary? I can't find it online

    ReplyDelete
    Replies
    1. hi, Zhi Hao , i am miya ,a malaysian who wants to bring the cat from taiwan . i think you should go to the department of veterinary johor bahru by yourself , it can't be applied online ~

      Delete
    2. Hi Zhi Hao, Good evening. In order to apply for the Import Permit, you have to go through an agent. I am working with Pets Step. We have the e permit system. You can get the permit within 30 minutes to 1 hour according to the systems line. Please drop me an email and I will be more than happy to guide and get solution for your request. pauldreams8@gmail.com.
      Regards.

      Delete
  30. Can someone share the agent contact please. I need to bring my cats to Johor. Thank you.

    ReplyDelete
    Replies
    1. Hi KucintaKat, did anyone ever respond to you? Can you share these details with me please?

      Delete
    2. Hi Marc. I got a reply, telling me to go to the department of veterinary johor baru myself, can't do it/apply online..that's it.
      No further info.

      Delete
    3. Hi Marc
      If you got any info please share with me..my email: azizahdoll@hotmail.com
      Thank you.

      Delete
    4. Hi Marc / KucintaCat,
      I am an agent in Malaysia (frequent SG-JB) for live animals. We provide Full pets Services. Import / Export permit application can be done within 30-1 hour as we have the e permit dagang net system. Drop us an email and efficient reply. pauldreams8@gmail.com
      Regards:
      ¶ets Ste¶

      Delete
    5. Hi pls email me ur details and cost incurred for 2 cats pls at umiabi4ever@yahoo.com.sg thxs.

      Delete
  31. This comment has been removed by the author.

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  33. Hi there JDF here, Marc I replied to your email. Don't go to the department yourself, they will not entertain you and ask you to look for an agent. I went on this wild goose chase myself. Cheers

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  34. Hi Erika & JDF,

    I enjoyed reading your blog & was all excited & ready to move my family & dog over to JB in 2 months only to find out today that we'll need to obtain our neighbours'(front, back, left & right) permission in order to apply for a dog license!! Is this true?? What's more, that we need to seek their written consent again on a yearly basis when we're required to renew the license.. There're also posts which mentioned that the council officers can just shoot your dog if he's found without a valid license or is found out of your compound off leash, is it True?? I'll be bringing in my dog from Singapore to JB & will be getting another puppy from a breeder in USA in a couple of months too.. JDF, can u let me have the agent's contact too.. My email is Stacy.era@gmail.com. This is pretty Urgent especially the Neighbours' Consent & Dog Shooting part.. Any advice on that would be very much appreciated.. Thanks!

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  35. Hi, any kind soul can advice where to get the paper work done in JB? I want to bring my dog to JB. My email is li_lo77@hotmail.com
    Thank u!🙏🏻

    ReplyDelete
    Replies
    1. I tried emailing you Miss Edythe Lee but it says not valid. Drop me an email for further assistance at petsvstep@gmail.com. :)

      Delete
  36. I found a breeder or a rare breed of a dog in Penang and want to bring 1 puppy into Singapore. I will be fetching the puppy throughout the customs by driving. Anyone has experience for this?

    The puppy will have to be quarantined?

    ReplyDelete
  37. Yes, any dog, cat, animal, has to be quarantined and you need to apply for all the necessary import papers to Singapore and export papers from Malaysia.

    ReplyDelete
  38. Hi there, I want to bring my cat from HK to Johor. We are thinking about flying him with us to Singapore with all the necessary documents and permit from AVA, then take a taxi to Johor. Will this work? I checked online that he needs to be quarantined for 7 days.

    ReplyDelete
  39. A Malaysian agent said that I need to fly him to KL as there is no quarantine station in Johor. Is it the case?

    ReplyDelete
    Replies
    1. I think firstly, you have to decide you will bring your cat to Singapore or Malaysia. If Singapore, you have to consult an agent in Singapore to check how long is the quarantine period in Singapore. Just for your information, Singapore is a rabies-free country so usually live animals have to be quarantined there. And from Singapore to Johor (Malaysia) there is no quarantine needed but you could not just take a taxi to bring live animals in. Export permit and import permit are needed.

      If you bring live animal to Johor (Malaysia) instead, you have to check with your agent and quarantine in Kuala Lumpur as there is no quarantine station in Johor.

      Delete
    2. Thanks Pico the Sheltie for the info. It is good to know that there is no quarantine needed from Singapore to Johor. We haven't made up our mind yet but we will weigh it all up and see what is less stressful for our cat with resaonably charge from the agents. Thanks!

      Delete
  40. This page is getting more and more popular through the years!

    In any case the new system of bringing a pet from Singapore to Malaysia is:

    1. Obtain General Vaccinations Cert (Valid for a year if already done), Rabies Vaccination Cert (valid for a year if done), Microchip and a Health Certificate (this is valid for only for 7 days so plan ahead).

    2. Apply for AVA export permit and endorsement of health certificate through the licenseone website. If you have the time go down to their office on the 6th floor of JEM office buildings and an officer will bring you through the process. Costs about $50 each.

    4. After all the above is done, get a Malaysian agent to do your import papers for you. MAQIS (Malaysian Quarantin authority) has consolidated all its services and do not entertain walk-ins so agents are the only way. It costs about SGD$130 per pet and takes 3-5 working days. I used global pets.

    4. This is only for land transfer and the only exit point is Tuas second link.

    Hope thats helpful! email me at dessertrose17@gmail.com if you need more help =)

    ReplyDelete
    Replies
    1. Hi khid,
      I actually wish to send my rescued cats to jb...Do u mind sharing w me the info and the cost for all procedure so i can actually target ad i hv at least 12 to relocated to jB...Please do email me at suefiqah@gmail.Com

      Delete
  41. PETS STEPS ENTERPRISE (MALAYSIA & SINGAPORE & WORLDWIDE)
    CONTACT : +60 12 743 8611 or email at pauldreams8@gmail.com or petsvstep@gmail.com. Domestic & International Services provided.

    ReplyDelete
  42. Handling Live Animals:
    PETS STEP ENTERPRISE
    SERVICES AVAILABLE FOR:
    APPLYING IMPORT / EXPORT / TRANSHIPMENT
    AIR FREIGHT/SEA FREIGHT/VIA ROAD BORDERS
    SPA/GROOM/PET STAY FOR UP TO 6 MONTHS.
    TRANSPORTATION FOR PETS IN MSIA/SG/THA.
    CONTACTS:
    petsvstep@gmail.com
    +6012 743 8611

    ReplyDelete
  43. Hi there,

    Please would you email me the contact details for an agent as well? laurenvdpoll@gmail.com

    Thank you and kind regards,
    Lauren.

    ReplyDelete